You know what this means... no more guessing about the right size or stressing out over whether you'll really like that new find. Just go ahead and purchase it, and return it if it's not quite right for you. Personally, I'm super psyched! According to ShopBop, these initiatives are part of the boutique's ongoing effort to provide the best possible shopping experience for its customers. Sounds very Zappos-esque to me, but that's a good thing.
"Delivering outstanding customer service has been part of Shopbop's mission from the beginning, and now that includes easier returns and faster delivery," says Co-founder and Creative Director Martha Michelson. "We're thrilled to bring our customers this upgrade in service."